Ts&Cs

VAC Terms & Conditions

Member Service

We want to offer you top-notch service at all times, so VA Connect has some ground rules to adhere to.

Payment

The Consultant will provide Services to the Client at the rate as indicated by individual pricing on each package on the “Pricing” page. Each invoice is payable before services will commence. Please note that during Office Hours the standard rates apply, i.e. as indicated on the “Pricing” page. Work that needs to be done after hours (after 5pm weekdays) willbe charged at 1.5 x the hourly rate. Any work that needs to be done before hours will be charged at 2 x the hourly rate. Weekend work will be charge at 2 x the hourly rate.

Reimbursement of Expenses

VAC (VA Connect herein known as The Consultant) shall be entitled to reimbursement for the following out-of-pocket expenses, if the Client expressly authorizes the expenses ahead of time in writing (email). (Copies of all receipts will be provided to the Client to substantiate reimbursement of expenses.) (Whichever may be deemed applicable):

  • Postage
  • Delivery/Shipping Fees
  • Copying
  • Printing and artwork
  • Project-related telephone calls, i.e. national & international calls
  • Other authorized expenses purchased solely for the Client

Support Services

The Client is currently aware that a team of support staff will execute the services as stipulated in “Description of Services”. The Client will be informed ahead of time that further outsourcing or sub-contracting may be required. The Client and the Consultant will discuss options as the need arises.

Term/Termination

This agreement shall be effective from date of sign up on a month-to-month basis with a 60-day cancellation notice from either party. Time bundles and tasks are valid for the month of purchase only.

Relationship of Parties

It is understood by both parties that the Consultant is an Independent Contractor and is not an Employee of the Client. The Client will not provide tax payments or benefits, including health insurance, paid vacation or any other Employee benefit for the Consultant. Nor shall the Consultant be treated as an employee, but rather as a respected virtual team member.

Confidentiality : Client Information

The Client recognizes that the Consultant has and will have the following proprietary information (whichever may be deemed applicable):

  • Products
  • Prices
  • Costs
  • Discounts
  • Future plans
  • Contacts database
  • Business affairs, policies, procedures
  • Personal and/or financial information
  • Other information (collectively “Information”) which are valuable, special and unique assets of the Client.

 

The Consultant agrees not to, at any time or in any manner, either directly or indirectly, use any Information for Consultant’s own benefit, or divulge, disclose, or communicate in any manner any Information to any third party without the prior written consent of the Client. The Consultant will protect the Information and treat it as strictly confidential. A violation of this article shall be a material violation of this Agreement.

Confidentiality : Consultant Information

The Consultant recognizes that the Client has and will have the following proprietary information (whichever may be deemed applicable):

  • Products
  • Prices
  • Costs
  • Discounts
  • Future plans
  • Contacts database
  • Business affairs, policies, procedures
  • Personal and/or financial information
  • Other information (collectively “Information”) which are valuable, special and unique assets of the Consultant.

The Client agrees not to, at any time or in any manner, either directly or indirectly, use any Information for Client’s own benefit, or divulge, disclose, or communicate in any manner any Information to any third party without the prior written consent of the Consultant. The Client will protect the Information and treat it as strictly confidential. A violation of this article shall be a material violation of this Agreement.

Confidentiality After Termination

The confidentiality provisions of this Agreement shall remain in full force and effect after the termination of this Agreement for a time period of twelve (12) months.

Return of Records

Upon termination of this Agreement, the Consultant shall deliver all records, notes, data, memoranda, models and equipment of any nature that are in the Consultant’s possession or under the Consultant’s control and that are the Client’s property or relate to the Client’s business. Should there be any outstanding invoices the Consultant holds the right to keep such records until said invoices are settled in full.

Entire Agreement

This Agreement contains the entire agreement of the parties and there are no other promises or conditions in any other agreement, whether oral or written. This Agreement supersedes any prior written or oral agreement between the parties.

Amendment

This Agreement may be modified or amended if the amendment is made in writing and is signed by both parties.

Notices

All notices required or permitted under the Agreement shall be in writing and shall be deemed delivered when delivered by facsimile, in person, email, or deposited in the South African mail, postage prepaid, to the intended party’s current mailing address.

Both parties will alert the other of a change in contact information.

Severability

If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If a court finds that any provision of the Agreement is invalid or unenforceable, but that by limiting such provisions, it would become valid and enforceable, then such provision shall be deemed to be written, construed and enforced as so limited.

Waiver of Contractual Right

The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party’s right to subsequently enforce and compel strict compliance with every provision of this Agreement.

Applicable Law

This Agreement shall be governed by the laws of the Republic of South Africa, the Consultant’s state of business registration.