Celebrating Everyday Heroes as a Daily Inspiration
“Celebrating the Women in your Life in Honour of Women’s Month” WOW, what a topic.
There are many Women in my life both alive and the dearly departed that have made a huge impact on my life and impact of the direction that my life has taken.
The woman who made the most impact in my life
Let’s begin with the most amazing Women that has made the biggest impact, my Mom.
What a truly remarkable, inspirational and caring person she was. My Mom brought me into this world and taught me the value of life, love, happiness and most importantly time. My Mom always used to say, “make the most of every second in your life, every second that has been wasted on the trivial matters in life and things that don’t matter is a second you will never get back”.
My Mom taught me the value of work ethic, the value of working hard in life for what you want. Nothing gained in life is for free. What you put in, is what you get out! Remember what your mother taught you, it came from the most sacred place of love that exisits.
The reason I get up in the morning
Then I have my daughter and granddaughter. What a combination these two angels are. These two angels are SO special to me. The tinkle in my eye, the reason I get up in the morning and the reason that I live life to the full.
The biggest blessing one could ever hope for is too be able to bring a child into this world. Melissa, my daughter, is such a wonderful young lady, she has brought SO much joy and happiness into my life. She works hard, focuses on the important things in life.
I truly see so much of my Mom in her. Melissa is such an inspiration to me. I am SO very proud to be able to call her my daughter.
Then we have little Mia, Mia has taught me the biggest lesson of all, LOVE, LOVE and more LOVE. Just when you thought you couldn’t love someone any more than you do, along comes a grandchild. Have you noticed the admiration they have in their eyes when they look at you and everybody around you? So much love.
How does a child spell L O V E ……. They spell it T I M E! My little Princess, your Nanny is SO lucky to have you in her life. I am constantly amazed by your beauty and the love that you portray for the little things in life.
If I could turn back the clock to when my kids were much younger, there are so many things that I would do differently. First and most important of all, I would spend more quality time with my kids. Embarking on adventures together and loving life. When my kids where younger I found that I spent far too much time working and I kept telling myself that I was doing this FOR them.
The Entrepreneur that inspires me the most
The next lady that has come in too my life, teaches and challenges me on a daily basis. I mention her now, but not last as in order of importance, Karen Wessels. Karen has taught me the value of doing what you love and doing it with all your heart. Such an inspirational lady. Karen has brought back into my life the importance of why I do what I do and to love, grow and feel challenged by what we do in our lives. Walking alongside her is such an honour.
In closing, I would like to take this opportunity to thank each and every one of the very special Women who have made an impact in my life. I love you all SO much!!
I stick by the philosophy in life, “Do What You LOVE, in order to LOVE What You Do!” Take time to smell the roses for want of a phrase.
You only have ONE life, LIVE IT!
VA Connect has a team of Virtual Assistants just waiting to be of service to you, to lighten your load! To FREE up some of your time!
You Teach People How To Treat You
We do not have any direct control over the actions of others, and therefore cannot directly change how they treat us. What we do have control over is our own thoughts, speech and actions. That’s where our power lies and that is always where our focus should be.
Setting Healthy Personal Boundaries – It Begins with You
A boundary simply refers to a specified limit set by you of what is and what is not acceptable behaviour and treatment by another person towards you. The process of setting personal boundaries begins with you first accepting that you not only deserve to have boundaries but they are a critical element of self-care. Secondly, you must accept that you have the right to set them. Your boundaries act as filters permitting what is acceptable in your life and what is not.
Define Your Boundaries
Your BOUNDARIES are what lets people know how you want to be treated. They are your “NO’s” of life. Things you will not allow people do.
If we give our power away by allowing others to control our behaviour, make choices for us or treat us less than we deserve, we are giving away our power.
What we don’t realize is that by not saying anything and keeping how you really feel bottled up inside, you are not hurting anyone else but yourself.
When things go wrong in life, it’s common for us to look outside for a solution to the problem. But the first place you should look is inside. Remember, what you allow will continue in your life. What you don’t allow, won’t.
One of the biggest misconceptions we have about relationships is that others should know how we want to be treated. However, in order for people in a relationship to be on the same page, they need to have access to the same instruction manual.
People will get away with what you let them get away with. You teach people how to treat you by what you allow, what you stop, and what you reinforce. It’s really that simple.
It’s about knowing what is acceptable and unacceptable. It’s about knowing what we need and want and being able to communicate it effectively to others. Those you surround yourself with should be on the same page. With EVERY interaction you have with others, you are teaching them how to treat you.
When anyone in your professional life treats you in a way that upsets you, it is vital to take a breath and remember that no one you ever meet knows how you like to be treated, just as you don’t know what they expect in return. Sometimes we need to actively explain certain ways in which we want to be treated. Standing up for yourself is important, especially if you know you don’t deserve someone’s negative behaviour.
In closing, remember to treat yourself the way you’d want others to treat you. By focusing only on our self-perceived faults and flaws, we’re basically giving permission for the rest of the world to focus on them too.
Want to know what it’s like a day in the life of a Virtual Assistant? Read more here
Virtual Assistants are essential to the well-being of any organisation. Their role is important because they ensure that resources are made available, timelines are adhered to, objectives are reached, clients are kept informed and expenses are within budget.
The ideal characteristics of an effective virtual assistant include:
Good communication skills
You have to be able to answer questions from your client or his clients quickly and efficiently, making use of correct and up to date information. Staying up to date with the going ons of your client is an essential part of a VA’s day to day tasks. Also not forgetting your client’s clients. Being able to liase with them and able to answer all their questions is essential for the prosperity of any company.
No matter if your dog chewed your favourite slipper or your cup of coffee this morning was cold, you got to have a positive attitude not only when communicating to others but also whilst doing your activities and try to make it fun for yourself to do so. Also having a positive attitude when communicating with your client helps to make for a better and easier working environment.
A good virtual assistant must be able to use spreadsheets, timesheets, Skype chats, emails, Microsoft Word & Excel or any other similar piece of software available to help track their work.
Being tech-savvy allows the virtual assistant to be able to cope, understand and utilze any tech related operations that their client may decide to implement. Constantly being able to update your knowledge is of unestimated value for any Virtual Assistant.
It is important to stay motivated yourself and also to be able to motivate your client and their employees. Staying motivated is essential for keeping everyone’s spirits up and makes for a more enjoyable working environment with less unforeseen problems sticking their heads up. Not every body can be motivated every day and by working as a team with your client can help everybody to motivate each other over time. Some days you motivate them and other days they will be able to motivate you.
“A stitch in time saves nine! Proactivity is key in project management.” – Christelle, traffic and production manager
There you have it – the skills set required to be a successful virtual assistant. In essence, if you are considering virtual assistant as a career choice, you need to be self-motivated, flexible and able to maintain a sense of humour in the face of daily challenges. You have to be able to work as a team and close with your client to make a close working bond causing you to know ahead of time what your client is thinking and in turn, your client will be able to know ahead of time what you are thinking. Doing all this on a daily basis is all in a day’s work for a virtual assistant.
Can We Help You with That?
Many entrepreneurs experience anxiety over delegating tasks. Yes, you’re buried in work and know that you need help, but you can’t possibly see yourself handing over your precious work to anybody else.
Is this you?
Understand that delegation benefits your entire company. By delegating, your processes move faster, you have more time to focus on income-producing tasks and you are better positioned for growth.
Yet, delegation remains as one of the most underutilised management capabilities. Countless studies have found that most people say they are too busy to delegate. They simply don’t have the time to train somebody else to do it and they find it more efficient to just do it themselves.
If you’re having trouble delegating tasks or relinquishing control, can we help you with that?
How VA Connect Can Help You!
VA Connect simplifies your life by helping you delegate without the anxiety attached to it. We upskill and allocate a suitable person according to your needs.
With a virtual assistant, you grow your business without growing your staff. We handle all the nitty-gritty while you focus on income-producing activities.
Here are nine reasons to hire a virtual assistant:
- It takes a long time to find the right person.
- Employee costs are on the rise. With a VA, you pay only for what you need.
- Hiring permanent staff means setting them up with an office and equipment too.
- You need to keep the permanent staff you have busy.
- Availability isn’t the same as competency.
- Permanent employees don’t really work eight hours per day.
- The recruitment process is a hassle.
- Your staff budget is suffocating your margin for growth.
- You hate admin work.
Here’s a personal experience from one of our clients who said yes to hiring their first virtual assistant:
When they came to us, Maxiware needed help with the workload in their business. They chose VA Connect and were allocated a VA with the right skills for their needs. We asked the Managing Director what he thought of VA Connect, here’s what he had to say;
- What do you love about VA Connect? / What would be the one thing you mention to a friend about VA Connect?
I love that VA Connect handles the billing of the relationship as well as provides a pretty cool solution for handling the phone calls side of things. That simplifies things greatly. It’s an easy way to get tasks off your own plate.
- What do you think about your Virtual Assistant?
Annie is great at hounding people. She’s super friendly while doing it but also super persistent. And she’s so friendly with me, as well. I love working with her.
- What has your experience been with the onboarding process of your Virtual Assistant?
Onboarding has been easy.
What are some of the tasks you can delegate?
- Filtering Emails / Handling Spam
- Database Building / Updating Contacts or CRM
- Answering Customer Service Emails /Support Tickets / Chat Support
- Sending of Greetings Cards / Birthday Messages / Event Invitations etc.
- Calendar Management
- Email marketing
- Appointment Scheduling
- Travel Arrangement and Planning
- Reminder Services
- Audio / Video Editor
- Content Writer
- SEO / Web Marketer
- Graphic / Web Designer / Web Developer
- Dropbox / Google Drive Organization
- Creating / Managing Spreadsheets
- Preparing PowerPoint / Keynote Presentations
- PDF Conversion, Splitting and Merging
- Transcription of Video and Audio Files
- Simple eBook Layout / Formatting
- Preparing Online Meeting Minutes
- Report Creation
- Forms Creation
- Document Template Creation
- Online Research
- Data Mining & Development / Lead Generation
- Blog Publishing Management
- Moderating Blog or Social Media Comments
- Adding Tags & Images to Blog Posts
- Receptionist Duties
- Voicemail Checking
- Invoicing Clients
- Basic Bookkeeping
- Personal Errands (Purchasing Online Gifts, Reminders, Planning Family Holidays etc.)
- Project Management Between You and Team members
- Training Employees or Delegates
- Preparation of Training Materials
- Onboarding of New Virtual Staff
- Deadline / Deliverables Tracking
- Social Media Management Tasks
- Creating Social Media Fan Pages / Groups
If time is your most precious commodity and you can’t afford to waste it, give us a call!
Tips to Get More from Your Virtual Assistant
Whether you have hired your first Virtual Assistant or have had one for years, there’s still more you can do to make sure she’s functioning at her fullest potential. In this blog, we will discuss what you can do to get more out of your VA!
Train Your VA
One thing you should never let go of is training your Virtual Assistant on your processes and systems. This is even if she’s been working with you for years. Sometimes assistants have their own way of doing things which may affect their productivity. It’s important to teach her tips and tricks to get her work done quicker.
Besides your personal training, you should also enroll her for some online courses. These courses can help your VA bring a new idea to your business.
Also, request your VA to document her process. This will not only help you to identify where the productivity inefficiencies are, but it will also help you to transition to a new VA quickly when your VA is sick or when you hire a new one.
Offer Coaching Sessions
Training and coaching are two different things. When coaching, you want to focus on building up your VA’s confidence in her abilities. This will help her to do her work more efficiently.
Coaching can take the form of one-on-one sessions, courses or even advising her to listen to a motivational CD for 30 minutes daily. Include this as part of her job and soon enough you will have an excellent assistant.
Give Constructive Feedback
If no feedback is given, your VA cannot grow. Similarly, if you give destructive criticism, it won’t help either one of you.
Focus on giving constructive criticism. This is when you point out both the good and the bad, and recommend ways for improvement.
Here are tips for giving feedback:
- Make sure you give written and verbal feedback.
- Use the feedback sandwich method (Positive-Improvement-Positive) often used at Toastmasters and the corporate world. This is when you begin by laying out the positives, then you criticise, and finally, end off with another positive.
- Criticise the work, not the individual.
- Be very specific. Instead of saying; “You need to pay attention to detail”, say; “You made grammar mistakes in your recent article. I pointed them out in red. Just make sure you focus on grammar and punctuation.”
- Only criticise things that can be changed. There is no point in telling someone they need to improve their voice for example.
Show Some Appreciation
Human beings love recognition. It pushes them to work harder to get even more recognition. Recognise any hard work or improvements made by your VA by giving something of value. Gift cards, days off and verbal appreciation work well for a VA.
Throw Her in the Deep End
They say when someone is thrown into the deep end it’s either they sink or swim. Hopefully, your VA will swim when given a difficult task. Push her to take on projects that she hasn’t before. This will not only help her grow but keep her challenged in her role.
Make Room for Growth
If you want your VA to stay with you for a long time you must make room for growth in her role. Challenge her to take on more responsibility and speak to her about where you see her in the future.
That’s all the tips for teaming up and getting more from your Virtual Assistant. If you are yet to hire your first one, there are reasons to hire a VA:
- They are often highly skilled individuals who left the corporate world for work-life balance
- You can pay them per hour or per project
- There are no company costs involved
- They can work during off-peak hours and high seasonal periods
- They often give their all because they’re responsible for their own income
Ready to hire a VA? Give us a call!