First of all we have to understand what motivation is. It’s a reason for acting in a particular way something that pushes us to do things that we believe we can’t do or goals that looks hard to achieve.
Most times when we want to accomplish a goal we need a willingness to help us improve our habits and get results. This is where motivation counts.
So what does motivation mean? It means finding drive and direction from within. It means finding an activity that keeps you engaged and putting effort into it. People who are motivated desire to do things, they desire to make a difference rather than sit and wait for things to happen.
Knowing how to stay motivated can be tough sometimes. Often people say that we are procrastinating or not getting the outcomes that we want. We might even have had some misfortune and our motivation levels drop. With all the things that demand out attention, it can be difficult to stay motivated or focused to achieve the outcome that we are working towards.
Do things that will keep you motivated and make this a priority in your life. You must motivate yourself every day and find things in your life that will allow you to get to the place that you want to be in.
Simple tips on how to increase motivation
- Remember to be clear on your outcome and to focus on what that will mean to you once you achieve it.
- When you don’t feel like doing what needs to be done, “Just do it.” You will feel better once you have ticked off that box.
- Reframe negative self-talk and thoughts.
- Celebrate yourself along the way.
- Use positive empowering language
- Smile and be happy. There is a feedback loop, which basically means, your mood will follow what you are doing with your face.
- Tackle challenges in bite sized chunks.
- Take joy in what you do. “If you enjoy what you do, you never have to work a single day in your life.”
- Learn to meditate. Meditation can be as simple as smelling the roses, feeling the wind on your face, experiencing compassion, or simply being.
- Do things that are in line with your values and build you as a person.
- Tackle the task in manageable size pieces that build on success, competence and confidence.
- Be prepared to step outside your comfort zone. Growth only happens on the other side. Before you know it, things you never thought you could do will become possible.
- Make motivation a new habit, your new best friend.
Starting out can be tough, but with discipline and consistency you will eventually reach a point where staying motivated only requires minimal daily maintenance, learning to make the right choices at the right time.
Staying motivated is first and foremost in finding your purpose to achieve your goals. Be sure to have clearly laid out plans and you will be well on your way to creating achievable goals to keep you motivated throughout the year.
Motivation is a deliberate state of mind. We can choose to be motivated and our actions can help us to stay motivated.
Onboarding a new client is always a very exciting experience for any virtual assistant. However, sometimes, a few weeks down the line one or both parties may feel disillusioned and frustrated with the business relationship. I’ve especially found this to be true when either the VA or the client is still new to the virtual assistance industry or when both are. Here are a few pointers to help VA’s (and clients) avoid the pitfalls of unnecessary frustration.
My clients and colleagues will all tell you the same thing about me. I ask questions… a lot! I don’t just accept the status quo of anything, just because someone said so… It might work on your nerves (I know), you will, however, thank me later! Why do I ask so many questions?
The answer is simple, with more information comes informed decision-making.
Whether an athlete plans to run a marathon or a 100m race, one thing remains the same. The planning, preparation and training take up way more time than the actual event. Similarly, we should remember that a lot more goes on before we get to the actual execution of the tasks at hand.
A lot of the time I find clients want to skimp on this part. Make sure as a VA that you help them understand the value of first gaining insight into their business and current structures and procedures while gathering all the information you need to start planning the next step.
“Failing to plan, is planning to fail.”
This step can’t be stressed enough! Plan your day, plan your week, plan your month! Yes, anything or everything might change, depending on the type of industry. But…without planning, you will not have realistic goals, this will limit your feeling of achievement as a VA and will give the client a false impression that you’re not making the progress they had in mind. It may also lead them to inevitably believe that a virtual assistant is not a valuable contribution to their business. Planning means goals and goals means you can measure results. Let the results speak for you.
Your client may not understand your need for planning, so I suggest you ease them into it. Start with something simple like an email or message (using whichever means of communication your client prefers) every day at the start of your session with the client to just let them know 2-3 things you will be focusing on for the day (it obviously depends on the complexity of the tasks or projects). Also, give them an estimate of the time it will take you to accomplish your goal. At the end of the day give short, to the point feedback.
Vital to every successful business relationship is communication. So why do we often tend to neglect such an extremely important tool for success in the hustle and bustle of our day?
If you find yourself explaining or re-explaining yourself or a task or project’s progress to your client more often than not, it definitely demonstrates a communication gap. This means your client feels their expectations aren’t met, and you might end up feeling the client doesn’t value your service.
The key here is effective communication. Make sure your client understands the process and time each task or project might take and if you run into any delays, which often happens, communicate this with your clients, so they get an understanding of what it takes to get the job done, right- the first time.
It’s not rocket science
Only rocket science is rocket science. You’ll find your groove before you know it. We just need to remember that we all started as newbies in the industry some time, so, a little patience and coaching will go a long way towards building a lasting business relationship.
What great blogging can do for your business
Since it made its first appearance in the 1990s, blogging has come a long way. Blogging was first used as an online journal or diary to share a person’s own individual thoughts, feelings, opinions and experiences and it usually attracted just a small following. These days, blogging is a platform used by individuals and businesses alike and can be read by thousands and even millions of people worldwide. Blogs are easy to set up and update regularly making them an important and usually a low cost tool for companies wanting to stay in touch with their customers and followers.
Benefits of a company blog
Increases traffic to a website using links
Inbound links in a blog will direct readers to relevant parts of a website, increasing overall traffic or increasing traffic to particular pages.
Improves a website’s SEO
If a blog is regularly updated and relevant to your business, it is more likely to be picked up in Google and other search engines which focus on a website’s quality of content and frequency of posts. Blogs create an opportunity for businesses to insert keywords that are likely to be used to search for your company or brand.
Promotes a brand and company as an expert in the industry
By regularly talking about a subject in well written blogs, your brand will become associated with and respected in its particular field thus encouraging readers to go to your site for valued information.
By providing high quality content and advice in a particular field, a blog can help give readers/customers the confidence to trust the brand. Comment sections in a Blog are often read and if monitored and updated regularly, this can further improve levels of trust with potential and existing customers.
Creates sharing opportunities
Including a sharing option in a blog creates viral traffic via twitter, email, Facebook or other platforms. Free marketing!
To increase your company’s online exposure and to establish yourself as an expert in your field, blogging is a must! And remember, it doesn’t have to be written by the company director himself, it can easily be outsourced and written by anyone as long as they do their research and create good quality pieces that are interesting to the reader. In fact, it is advised that a company’s blog is written by several people to vary the writing style and knowledge base.
Set up your company blog with a few launch articles and see just how easy it is! Use a Virtual Assistant to keep it updated and fresh with regular new content.
What to Expect When Working with a Virtual Assistant
A Virtual Assistant (VA) is a person who works remotely – she can sit in an office down the street or across the world. Working with a VA is very different from having an employee sitting in your office. Most Virtual Assistants work for more than one person, splitting their day up between their different clients. Virtual Assistants can assist with anything from general admin, marketing, diary management to virtually anything. The concept of working with a VA is a relatively new idea and so there are things that people are not always aware of.
Communication is key
Communication in this working relationship is key, use emails, WhatsApp, voice notes or weekly meetings. Be mindful that the Virtual Assistant is not in your office and is unable to come into your office and speak to you face to face, should the need arise. When giving instructions to your VA, be sure to provide all the resources that might be needed for the task at hand, together with all the relevant timelines and goals that you as an employer will expect. There should always be an open line of communication.
Work out the process
Working with a Virtual Assistant takes time to perfect. It is suggestible that especially in the beginning, all the assignments that are given to your Virtual Assistant are reviewed and that constructive feedback is given to the VA. This process will allow her to grow in her position and for her to ensure that over time she consistently provides what you are looking for. Never under estimate the power of a few kind words or praise for a job well done. It will do wonders for her self-esteem and will make your VA strive harder to ensure her work exceeds your expectations.
Stay in touch
It is the client’s responsibility to ensure that your VA knows what is expected of her. Regular communication to make sure she is coping and on point, will eliminate unwanted surprises. Having said this, there is no need to micromanage her. This could lead to serious problems down the line and could very well disrupt the relationship between the client and the Virtual Assistant and blur the boundaries as to what exactly is expected of her.
Remember the human touch
Remember that your Virtual Assistant is a person, who also has feelings and emotions. Given that that many clients have never had a face to face meeting with their VA, they forget that she too is a person. When problems arise as they normally do, it is easy get upset and vent their frustrations at their faceless Virtual Assistant.
All in a day’s work
Having a well-balanced working relationship between client and Virtual Assistant is one of the best things a client can do for his business. By the general day to day tasks been taken over by someone else, the client is left free to focus on growing his business without the everyday mundane tasks to contend with.
I’ve got a very useful talent – I know how to read people. It’s something I’ve discovered over the years whilst working with people in different industries and different places in the corporate hierarchy.
How does this tie in with what I promised you in my headline? Well it’s the only thing you need to do to learn to love your difficult client.
There’s a fine line between sucking up to a client and knowing what they want, when they want it and how they want it. Here are some tips to help you read your client and make the experience of working with you the best they’ve ever had:
- Learn your client’s way of working. If your client rates communication at the top of their list when it comes to any project or work related issue, be a communicator. Find out the frequency they require you to check in with them and do it. Even if you don’t like it very much, you’ll get over it soon enough and it’ll become part of your daily routine. It can even be sending emails everyday. A lot of potential clients in our world are very skeptical about sending their confidential info to someone they’ve never met in person before. By showing them you can accommodate them in the way they need you to is very reassuring and will give them peace of mind.
- “What would your client do?” is something you should always think about when faced in a situation where you’re unsure if you’re doing the right thing. If you’ve worked with someone long enough you could already have an idea of what your client would do in certain situations and act accordingly. This will show them that you are trustworthy enough to steer the ship when they’re not around.
- Give 200% of yourself to win them over. I know, it sound exhausting to be the best you can be in everything all the time but giving that extra little bit of oomph will set your client at ease and he or she will become your best friend. By doing things the way they want it done (a 10 page report instead of just a one page summary that would’ve done the trick) you earn you’re client’s trust and respect. Hopefully it’s not necessary and it’s given to you from the start, but I know from experience that sometimes you just have to shut up and show up.
In all honesty, some people are just not a right fit. If you find that this client is not worth the stress and the bending backward all the time, it might be better to let them go. There are very tactful ways to tell a client that you are not a good fit for them and that you think they will be better of with another professional to handle their needs. I hope my tips will help you persevere and improve your relationship with you client. There will still be days where you want to run and hide, just remember every cloud has a silver lining and it’s up to you to find it!