This is why you should regularly move the goal posts
Are you moving the goal posts?
Mention the word Goalpost and immediately a sport comes to mind. A total play on words, because even though it is termed sport or a game, it is still taken seriously. No matter what game you think of, there is a goalpost of sorts, some defining object that remains static and signifies the end objective within boundaries. And so it is in business. When you have your boundaries or goalposts in place, they need to remain static in order to realise the goals and objectives you set out to achieve.
Some may say that “systems” are the most important and yes, while they are the backbone of getting, and keeping the flow of work going smoothly, if your boundaries are not constant and clearly defined, even the best system can be pushed out of whack. Boundaries give as much structure as systems.
It cannot be stressed enough how important clear communication is within the working environment. Being on the same page, following the same path and achieving the same target are vital to the success of any business, especially when working in a virtual team and relying on cyber communication. Being absolutely clear about how you work leaves no room for grey areas and instances where the overstepping of your boundaries can lead to feelings of frustration and irritation. Matters such as hours of work, channels and times of communication, prioritisation of tasks and even what would constitute an emergency should be defined, and more importantly, adhered to at all times.
Crossing the line
Whilst you may be adhering to your practices, there may come a time when your boundaries become tested and possibly even crossed. Don’t let the situation slide. Address it in the moment or as early as possible. Have a plan on how to handle it and carry it out before it loses its power and results in those feelings of frustration or even exploitation at times. Making exceptions can take you onto the downward slope.
Consistency is key
Now I’m not saying be inflexible when the need arises, but consistency is an indication of your seriousness and professional approach to your work. After all, if you don’t respect your own boundaries, you cannot expect others to do so either. Should it happen that additional hours or some urgent work become necessary, assess the situation objectively and discuss how best to take care of it, leaving everyone fully in the picture. Being flexible but consistent is the key to a great working relationship.
So, are your goalposts firmly in place, or do you have some cementing to do……