How to have a good working relationship with your Virtual Assistant

How to have a good working relationship with your Virtual Assistant

How to have a good working relationship with your Virtual Assistant

Start out with an open mind

If you have never worked with a Virtual Assistant before, first think of how it can benefit you and your business working this way.  Understand that the transition from having an assistant in your office to working remotely is going to be an adjustment and allow for that.

Communication

Garbled communication produces garbled results and is a huge time waster.  Decide exactly what it is that you want your Virtual Assistant to do and how you will communicate it to him or her in a way that is clearly and easily understood.  Schedule a way of communication that is done daily or weekly as standard and should anything else come up that needs to be dealt with, let your Virtual Assistant know through what means you would prefer communication, be it via phone, WhatsApp, email etc and inform him or her beforehand when you know that you are not going to be available for a period of time.

Delegate

Learn to be a good delegator.  This is sometimes a problem for a start up business that started out with one person making all the decision and doing everything themselves.  Understand that you are working with another individual that possibly doesn’t see everything as you do, so may produce results in a slightly different way than you did.  Take a step back and look at the result from a different perspective and you might be pleasantly surprised to see that the result is better than what you produced originally.

Goals and time management

Let you Virtual Assistant know what is going to be expected of them and what takes priority.  Be realistic in what is expected of him or her within their specified work hours.  Plan ahead of time and set goals for when certain tasks or projects need to be completed by and communicate this clearly.  If something else comes up that needs to be done urgently, realise that there will be a delay in getting other tasks or projects done within the original planned timeframe.

Mutual Respect and Trust

If your Virtual Assistant feels that they are appreciated and respected, they will feel a sense of commitment to you and your business.  Be open to hear other opinions, your idea might not always be the best idea.  Show them that you value their positive input and even constructive criticism. as this will make them feel more part of the team and even more committed to the growth of your business.

Morals and Ethical Practice

If you’re wanting a professional Virtual Assistant to be dedicated and committed to your business, don’t expect him or her to stay if you are in the habit of unethical business practice.  Being clear about what is and what is not acceptable in your business dealings, will remove any grey areas and you will gain your Virtual Assistant’s respect and trust as well as your customer’s.  Be upfront and let your Virtual Assistant know exactly what you and your business stand for before you start your working relationship.

“Honesty is not the best policy, it’s the only policy.” Dr Myles Munroe

3 Incredible Ways Your Virtual Assistant Can Help Run Your Business

3 Incredible Ways Your Virtual Assistant Can Help Run Your Business

3 Incredible Ways Your Virtual Assistant Can Help Run Your Business

By now, we have all heard of Virtual Assistants, but are they just people who help us to clear our mailboxes or can they do more?

First thing to note is that Virtual Assistants should not just be limited to admin as many can do much more than that. There are Virtual Assistants who go as far as running your entire business for you so that you may focus on attracting new clients.

Furthermore, people hire Virtual Assistants for many reasons. Some would like to save on costs and others because they’re looking for a flexible employee. The benefits of hiring a Virtual Assistant can be found in this article.

Today, we will discuss  three incredible ways your Virtual Assistant can help run your business:

Convenience

Traditional employees are reluctant to work on weekends and even scoff at the idea. Virtual Assistants, on the other hand, work on an hourly basis depending on what works for both of you. If your business relies heavily upon sales during “off peak hours” and “off seasons”, hiring a Virtual Assistant is a good option. You can find a Virtual Assistant to work for you on the weekends, public holidays and any other days when regular employees would not be available.

Emergency

Ever had an emergency at work and wished you had a fairy godmother to fix it? Get a Virtual Assistant! He/she can help you manage your workload within a short notice period if they’re available. Since Virtual Assistants work by the hour as “freelancers”, they are more committed to their work and they make sure they deliver on expectations so that you may hire them again. If you’re facing an emergency, they’re more likely to squeeze you into their schedule. Nevertheless, if one is not available you can always hire another one just as fast if you are partnered with a Virtual Assistant Agency like VA Connect.

Reporting

Every business needs some kind of reporting system to get an overview of how well the business is doing. If you’re a small business owner you’re probably still doing this yourself using spreadsheets. A Virtual Assistant can alleviate you of doing reports. Virtual Assistants are highly skilled individuals as they normally train themselves in a specific niche to appeal to employers. You will find that one assistant can do multiple tasks with attention to detail.

Conclusion

Still not convinced that you need a Virtual Assistant? Take our quiz here.

There are many more ways that Virtual Assistants can help run your business. Here is a previous post where we listed eight tasks that you can delegate to your assistant. Also, if you’re an entrepreneur, here’s how a Virtual Assistant can help you. Finally, here’s how a Virtual Assistant saved me 15 hours per week!

If you’re convinced that you need a Virtual Assistant, contact us today!

5 Easy ways to help you find great Clients for your Business

5 Easy ways to help you find great Clients for your Business

5 Easy ways to help you find great Clients for your Business

Are you struggling to find clients for your Virtual Assistant business? I know the market can be seemingly tough and it is an eternal question, where do I find new clients?

This question gets bandied around from one Virtual Assistant business to another. Maybe you’re not feeling so confident when it comes to sales or putting a marketing strategy together. I want to share a few tips with you that I’ve learned over the years which I know if implemented will assist you in getting new clients on board.

Remember these 2 important points :

  1. Marketing is pivotal to the success of your business.
  2. Are you making your target market aware of your business presence?

If you don’t have a strong working marketing strategy and you are not marketing yourself to the right market, then you are making it very difficult for yourself to be seen.

So what great tips can I share with you to increase your client base?

Hot tip # 1: Who is your ideal market?

If you don’t know who you want to do business with, then how will you possibly know how to market your service offering to them? If you know what you are passionate about and who you want to help then it is easier to find these clients.

Hot tip # 2 : Where does your market hangout?

Now you need to research where your current market hangs out, both online and offline. If you know where to find them, it’s easier to place your business in front of them so that they can sit up and take note.

Hot tip # 3 : What problems does your business solve?

Do you offer a unique way to solve specific business problems? Do you have expert skill sets to offer your clients that other Virtual Assistants don’t have? It’s all about what you can offer your clients and how you can make their lives easier.

Hot tip # 4 : How do you solve these problems?

Do you have expert methodologies that you have worked out yourself that you can solve problems in a unique way? If you have the expertise needed to do this then you set yourself apart from your competitors. Now is the time to show value to your clients, make them aware of your specialist skills.

Hot tip # 5 : Are you making clients aware of your business presence?

If prospective clients don’t know about you, how can they possibly hire your services? Are you regularly blogging about the value you bring and the problems you solve? Do you show up both offline and online where your clients hang out?

You can figure out your marketing strategy according to the research you’ve done, and you should have a process in place to solve certain problems for your clients. Once you have this figured out you’ve got yourself a rinse and repeat process! Congratulations on growing your business!

The top 4 Social Media Platforms Essential for Your Business

The top 4 Social Media Platforms Essential for Your Business

The top 4 Social Media Platforms Essential for Your Business

It cannot be disputed that social media can improve your brand awareness and if used wisely, can be a powerful tool to increase your sales. However, with all the available social media platforms it might be an overwhelming experience figuring out which ones to use. Here we list 4 platforms we believe are the best to grow your business:

LinkedIn

With over 414 million users, it is defined as the world’s largest professional network. LinkedIn is the “business hub” on the internet. Almost every working individual and company own a profile on LinkedIn.

What should you post?

Anything career related should go on LinkedIn. Aim to use LinkedIn Pulse to publish articles as all your connections are notified when a post is published.

How often should you post?

In my experience, 2 times a week is okay with Monday being the most successful day.

Facebook

Facebook, founded in 2004, is one of the oldest social media platforms that caters for a variety of interests. It now has over 1 billion members.
Unlike LinkedIn, Facebook provides a better response percentage because people are constantly logging in. In addition, the platform allows you to run ads directed at a specific target market to promote your business.

What should you post?

Shareable content. Make it interesting to read so that viewers can share to make it go viral.

How often should you post?

Extremely good content once daily.

Google Plus

Google Plus is a great platform for businesses, especially small to medium sized, because it is linked to one of the biggest search engines in the world. This means that your posts will be favoured by the search engine. Google Plus also integrates your profile to all your other activities within their network, meaning, customers will better find your content on the internet.
Another key advantage of Google Plus is the amount of communities available. You can join a community within your niche and share thought pieces to their pages.

What should you post?

Similar to Facebook, anything really, as long as it represents your brand and has the potential to be shared.

How often should you post?

Similar to Facebook, once daily.

Twitter

Twitter is a great platform for short messages to your followers. Although tweets can get lost in the sea of other tweets, “Twitter Ads” allows you to promote your tweets to a selected audience at your preferred price.

What should you post?

The best posts on Twitter are motivational messages, calls to action and offers.

How often should you post?

Many times a day to avoid your tweets getting lost in the enormous amounts of other tweets.

Conclusion

Those are the top 4 best platforms that you can use to grow your business. Do you agree with this list? We want to hear from you!

Use these Best Practices to Succeed at a Live Networking Event

Use these Best Practices to Succeed at a Live Networking Event

Use these Best Practices to Succeed at a Live Networking Event

Effective networking leads to new relationships, business prospects, reputation building and career advancement. Most people feel anxious when they have to meet new people. These best practices will help you to let go of anxiety and become a successful networker:

Speak to at Least 5 New People

Networking is about making connections. Going to a networking event and standing in a corner will most likely not get you any new contacts. Make a commitment to speak to at least 5 new people at the event.

When speaking to new people, break the ice with an interesting comment. This takes practice, however, if you are a beginner networker all you have to do is speak less about yourself and show more interest in the other person.

Furthermore, you can introduce the new contact to somebody else. This will make you more relevant at the event.

Familiarise Yourself with Current Affairs

In order to remain relevant among a group of people, keep yourself updated on current affairs up to the hour before the event. This will give you more confidence to speak to strangers at the event.

Smile and Relax

Networking is not a selling event. You are not there to sell your brand; you are there to build relationships. Smile at the event and make sure that you look relaxed.

Have a Pack of Your Business Cards Ready

You should have your business cards ready in case somebody wants to get in touch with you later. The worst thing is trying to write somebody’s number on a piece of paper, as loose papers get lost. Your business card should clearly show your name, business and contact information.

Do Not Discuss Sensitive Topics

Remain neutral at all times. Topics such as religion or politics should never be discussed, even if somebody else starts the discussion. Learn to remain neutral when sensitive topics are being discussed.

Prepare a 15 Second Introduction

Although networking is not a selling event you will be asked about your occupation. You might know what you do, but you might not be good at articulating it to other people. That’s where practice comes in.

Your answer should not be forced. It should be a 15 second smooth introduction of your name, company and industry.

Name Drop

Life is about who you know; therefore name dropping is a good networking strategy as it makes you more relevant. Be careful to do it tastefully as you do not want to appear like an obnoxious person. The key to name dropping is taking the attention off yourself and putting it on the other person. For example “Mr x once said that …….”  instead of “I have met Mr x before and he said….”